Lobby - Loading time

  • there was a maintenance, thus it is possible that you might have to clear cookies and cache. I have also heard that Firefox can be problematic, thus it might help to change browsers.


    If you cannot log in still, please send in a ticket.



    Be head to serve, not to reign(Bernard von Clairvaux)


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  • there was a maintenance, thus it is possible that you might have to clear cookies and cache. I have also heard that Firefox can be problematic, thus it might help to change browsers.


    If you cannot log in still, please send in a ticket.

    Is there a way to resolve the issues with Firefox or do I have to wait for some sort of bugfix? In the latter case, how long should I expect the issues to last? I cleared cache and cookies several times, updated Firefox to the latest version, restarted my computer and disabled all add-ons, but still every time I try to log in on Firefox it says 'Unrecognised email address or invalid password. Please try again or click on ‘Forgotten your Password’.' even though I use the exact same details as on Chrome, where it works. I can log in to my GF account but not to OGame, and I also can't request new password on Firefox.


    I'd appreciate any information you can give me since I'd rather vmod until this is resolved if it's going to take more than 2 days. Thank you.


  • Unfortunately I cannot give any estimation when it comes to these issues.


    As it seems to be only you right now (unless I have overlooked something) or very few it is hard to point down why this happens.


    I suggest a ticket, maybe the game staff have had more of these cases.



    Be head to serve, not to reign(Bernard von Clairvaux)


    Board Administrator

    Problems on the boards? Username change? Send me a PM

    We are always looking for new moderators!