I have a problem with support.
I made a ticket about 3 weeks ago following my exit from the cemetery, I joined a foreign universe. Unfortunately despite the choice being offered I was not allowed to go there and so I was banned with an indication to contact support. Something I did immediately. I know it is possible to be sent to another server in your country of origin but I still have no return from the person in charge of my ticket.
I understand that everyone does according to their availability but it's been more than 3 weeks. Is this normal? Can we help me? This is not a small account and I would like to be able to take advantage of it... Thank you