Dear OGame Community,
We are deeply aware of the frustration and inconvenience caused by the recent game update, which was intended to enhance the quality of life within the game. Unfortunately, it has not gone as planned, and we clearly underestimated its impact on our dedicated players.
First and foremost, we sincerely apologize for the issues you are facing, which are limiting the enjoyment and smooth experience you deserve. We understand the importance of browser addons like AGR, which significantly enhance the gameplay, and we acknowledge that the new design, especially in the message system, has disrupted your accustomed playstyle.
We also extend our heartfelt apologies to our voluntary team members across all communities and the community managers who have been on the front lines of this storm, diligently collecting and forwarding feedback to us. Your efforts are invaluable, and we regret the additional strain this situation has caused.
Despite having various feedback groups, a public test server, and multiple communication lines such as Discord channels and the forum, we recognize the need to further improve our communication and feedback collection processes. We acknowledge the warnings from addon developers about the time needed to adjust their scripts and the necessity of additional API endpoints and metadata.
While we will not roll back the recent version, please be assured that we are already working hard on solutions and improvements. Our top priority is providing the necessary metadata for the message system so that addon developers can update their tools, allowing players to return to their preferred gameplay style. Additionally, we are making several enhancements to espionage reports for better overview, revisiting some design decisions, and improving message filtering options.
We kindly ask for your patience as we make these adjustments. Our immediate focus is on delivering the required metadata for addons, ensuring that the community can once again enjoy the game as intended.
We apologize once more to the player base, voluntary teams, addon developers, and community managers. We promise to improve our processes and remain committed to providing the best possible gaming experience. Your feedback, even in these challenging times, is greatly appreciated and crucial to our ongoing development efforts.
Thank you for your understanding and continued support.
Sincerely,
WeTeHa
Director Products on behalf of the OGame team.
