| 1 |
After relocating a planet, the moon remains in its original position. |
The issue is usually resolved within a few days. If this is not the case, report the situation by ticket. |
| 2 |
After relocating, the planet and its moon appear in their new positions in Galaxy View, but shortcuts in the Fleet Menu still target the old location. |
The issue is usually resolved within a few days. If this is not the case, report the situation by ticket. |
| 3 |
Error when dispatching a fleet: "Not enough resources." |
Leave a few units of each resource at the dock when sending. |
| 4 |
RIP fleets sometimes return earlier than expected (or even instantly) |
No known solution. |
| 5 |
Some fleets do not appear in the Fleet or Fleet Movement menu when arriving at or returning to one of your positions. |
Make any kind of floating movement towards the position in question to update it. |
| 6 |
Some fleets fail to initiate their return journey after impact, especially when targeting a destroyed position. |
Send a ticket, and a solution will be suggested. |
| 7 |
Some fleets get stuck on their return in a position that belongs to
you, i.e. blocked and visible in the fleet movements but not at the
shipyard or fleet screen. |
Wait, the fleet will eventually land. Alternatively you can create a
ticket so a GO can force your account in vacation mode until the fleet
lands. |
| 8 |
When a fleet arrives, population and/or food can be reset to 0. |
No known solution. |
| 9 |
When ACS defending a moon against a Moon Destruction, the players in the defend do not receive a Combat Report. |
No known solution. |
|
Bugs related to interface and display issues |
|
| 1 |
Unread message notification appears, but no messages are present in the inbox. |
Wait 7 days for the message to be automatically deleted. |
| 2 |
Espionage reports sometimes do not show the entire defense present. |
No known solution.
Send a
ticket. |
| 3 |
The names, contact details and icons of the planets and moons are
shifted upwards compared to the rest of the text in the messages. |
No known solution. |
| 4 |
Having full fleet slots prevents IPM'S from being sent from the tooltip of the planets and moons in Galaxy View. |
To target planets, you can always use the "Missile attack" button on the right in Galaxy View. |
| 5 |
The title color in the CR is sometimes inconsistent with the fight's outcome. |
No known solution. |
| 6 |
In the summary table of lifeforms bonuses, some headings use the names of Kaelesh technologies rather than their description. |
No known solution. |
| 7 |
When a lifeform technology is in
progress; if the lifeform of the planet is different from that of the
lifeform technology,
the cost of the next level shown is in fact that of the current research level instead. |
No known solution. |
| 8 |
Trying to deactivate vacation mode without waiting for the end of its
cooldown generates a generic error message rather than displaying the
popup explaining how vacation mode works. |
No known solution. |
|
Bugs related to game mechanics and construction
|
|
| 1 |
Sometimes a construction order in the queue does not start,
displaying a message indicating insufficient resources, despite having
enough. |
None known. To avoid problems when using Krakens or Newtrons, it is not
advisable to use them across several construction orders. |
| 2 |
It is possible to fill the Silo with missiles beyond its maximum capacity by using the second Mecha construction queue. |
Any use of this bug will of course be sanctioned for a Bug-Using violation. |
| 3 |
The cancel button in the detailed view of the Kaelesh Lifeform technologies does not work. |
The cancel button available in the construction queue works. |
|
Bugs related to events and rewards |
|
| 1 |
During reward events, the game
indicates that you are not receiving the bonus rewards from the Officers even though they are active. |
Disregard the message, it is false. An easy way to check is to see that
the unearned rewards are grayed out; if the bonus rewards are not grayed
out, you have earned them. |
| 2 |
Some of the tasks in the new tutorial are not validated even though they have been completed. |
No known solution. |
| 3 |
Slowdowns and multiple issues with the progress of achievements. |
No known solution. |
| 4 |
In some languages, the reward rank text in the Artifact Shop overlaps, making it unreadable. |
No known solution. |
|
Bugs related to alliance management |
|
| 1 |
In some cases, excluding a member from an alliance can make the alliance management menu completely unusable. |
No known solution. Send a ticket. |
|
Bugs related to lobby and login issues
|
|
| 1 |
Sometimes it is impossible to connect to the lobby, which then
displays a message indicating that the credentials used are incorrect. |
The Lobby filters IPs and browsing sessions that it considers
suspicious. Making sure that you don't have a VPN running, changing your
IP by restarting your Internet access point and/or connecting in
private browsing should solve the problem. If it doesn't work, contact
us via ticket. |
| 2 |
Sometimes it is impossible to connect to your game server once you are
in the lobby, which displays the message "An error has occurred!". |
The Lobby filters IPs and browsing sessions that it considers
suspicious. Making sure that you don't have a VPN running, changing your
IP by restarting your Internet access point and/or connecting in
private browsing should solve the problem. If it doesn't work, contact
us via ticket. |
|
Bugs related to special features |
|
| 1 |
When the phalanx is used repeatedly, it may stop working and display: "An error occurred during your last action" |
Wait until the phalanx has been updated properly before attempting to update it again. |
| 2 |
Attempting to group a fleet that is too slow—even at 100% speed—in an ACS hides the ACS button instead of displaying a popup indicating the fleet is too slow when trying to send it. |
No known solution. |
| 3 |
The graveyard transfer script may ban a VM I > 60d account without ever transferring it |
If after 24 hours the account has still not migrated to the graveyard, send us a ticket. |
